Customer Feedback
Here at UK Stairparts we understand some customers hesitation when it comes to placing orders for staircase handrails and spindles etc, with a company sometimes hundreds of miles away. With quality and service of utmost importance to ourselves and our customers we feel that it may help our potential customers to hear some of the comments from our previous customers. These testimonials are all from 100% genuine customers all of which have found our quality and service of a high enough standard as to take the time to write in and say so, ... to these customers we are extremely grateful.
The testimonials below are arranged in reverse chronological order, with the most recent first.
If you would like to share your own experience please send a note using our contact form here.
9 December 2009
"Just to say thank you so much for your great customer service. The Oak handrail that you supplied, we fitted yesterday, and looks wonderful. We are so please with it. Many thanks again for the prompt service and excellent products."
Mrs S Wheeler, Hampshire
9 November 2009
"Thank you for the stairparts that I recently received. The quality and the price are exceptional. Thank you."
G.J.Corcoran, Merseyside
5 November 2009
"Hi there, Just a quick message to say that my customer was delighted with the handrail you supplied. I will be recommending your site to other joiners."
John Morozzo
2 November 2009
"I took delivery of an order from you and am now completing installation. Could I also compliment you on an excellent product. It looks absolutely superb. Many thanks."
Mike Greggs, Yorkshire
27 October 2009
"I just wanted to say a big thank you for the handrails, baserails and spindles I recented purchased from you. They are all fitted now and look fantastic. Really pleased with the quality of the goods provided, the excellent value for money, and great service provided by your team throughout. Thanks Again."
Daniel Payne, Essex
21 October 2009
"Thankyou for the oak stair parts that you sent me at short notice last week. They are now all fitted and look wonderful! Far superior timber to [another leading company name] handrails that we had already bought."
David Pengilly
18 August, 2009
"Order arrived safely today. Thanks for your efficient and considerate service."
Gordon Shepherd, Bedfordshire
17 July, 2009
"Thank you for supplying my recent order for stair parts. Not only were you the cheapest suppliers I could find, the service was exceptional and the materials supplied first class. Once again, many thanks."
Ken Trueman, South Yorkshire
23 April, 2009
"I'd like to compliment you on the high quality of the oak stair parts I received from you and also your service. The quality is second to none - I'd looked at 4 other suppliers but none matched your quality. Also it's nice to be able to speak to a real person! Thanks again."
Roy Nutley
2 April, 2009
"I recently took delivery of some of your oak staircase parts. I would just like to let you know that my customer was delighted with the quality, and service received, this meant that I was in the good books too!!! They looked superb fitted and oiled up. Thanks once again."
Ian Pybus, Devon
19 March, 2009
"Many thanks for the replica stair spindles which arrived a couple of days ago - excellent match!"
Barney Milner
12 February, 2009
"Just a quick line to thank you for the stairparts recently delivered to me. Very pleased with the quality of items and will recommend you to others and use you again in future. Thanks again."
Stuart Holder, Oxfordshire
22 January, 2009
"Just to thank you for your propmpt and good value delivery. Your company is amongst the best I have ever delt with and I am thrilled by the product I have recieved and further more, the excellent condition it turned up in. Thank you."
Tony Sowersby, Renfrewshire
6 January, 2009
"Handrails etc arrived safely and on time. The quality is very good. Many thanks for an excellent service."
John Middleton, Cheshire
15 December, 2008
"Many thanks for the White Oak stair parts received today. We are extremely impressed with the quality and price. I never normally send 'praise notes' but, in view of your comment that customers only tend to contact you if problems arise, I thought you were due for some good customer feedback! I shall certainly recommend you to friends for the quality of the product and service provided."
Alan, Leicestershire
17 November, 2008
"Thank you very much for our order which arrived on Wednesday - it all looks great. Is it possible for you to post me another handrail joining kit please?"
Rachael Sturley, Worcestershire
1 November, 2008
"Just to say thank you so much for the prompt delivery of the stairparts we ordered from you last week. We were very impressed with the speed and helpfulness of the people involved. The carpenter who fitted the stairs for us was very complimentary about the lovely oak handrail and has taken your details to pass on to some of his customers. We are delighted with the quality and look of the finished staircase. Thank you again for your help."
Nikki Sinden
8 September, 2008
"We promptly received our order and the stair parts are now fitted. We are extremely happy with the quality of the product. We will be using you again and recommending you to our friends. Thank you."
Mr S Hann
7 July, 2008
"We like the way you conduct your business and at a competitive price. As soon as we have measured up, and are ready to place an order, you can be sure you will receive it."
Miss C E Smith, Dodsworth