Customer Feedback Quotes
Just wanted to say that the items arrived on time and were very impressively packaged!
Customer Feedback Quotes

Delivery & Refunds

The delivery service that we supply is very much tailored to your own requirements. Whether it be a very urgent delivery by the next day or just a stock order within 10 working days, we can meet your needs anywhere on mainland UK. 

We will always notify you of delivery dates before we proceed with an order and again the day before despatch to avoid any unexpected deliveries. Here are some of the options available:-

Collection : Free of charge within 3 days

Small item : £9.95 + vat
Standard delivery (within 10 working days) : £19.95 + vat 

Additional services

       Fast delivery (within 5 Working days)   adds £29.95 + vat
 Priority delivery (within 3 Working days)   adds £39.95 + vat

When calculating delivery schedules, please do not include the actual day of order. Delivery dates are calculated from the next working day after the order is placed.


Where an order for standard components is cancelled due to no fault of 'UK Stairparts', ie personal circumstances change, a complete design alteration takes place, or a general change of heart occurs, no refunds are given. We do not refund surplus items, ie, where the customers over order on quantity etc.

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Customer Feedback

Goods received thanks. Very impressed with the quality.

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Simply Cane