UK Stair Parts

Customer Feedback

Here at UK Stair Parts we understand some customers hesitation when it comes to placing orders for staircase handrails and spindles etc, with a company sometimes hundreds of miles away. With quality and service of utmost importance to ourselves and our customers we feel that it may help our potential customers to hear some of the comments from our previous customers. These testimonials are all from 100% genuine customers all of which have found our quality and service of a high enough standard as to take the time to write in and say so, … to these customers we are extremely grateful.

The testimonials below are arranged in reverse chronological order, with the most recent first.

If you would like to share your own experience please send a note using our contact form

UK Stair Parts
Average rating:  
 57 reviews
by Gordon hewitt on UK Stair Parts
Great customer service

Just like to say thank you for the great customer service I received.
Our delivery was due when we were on holiday and communication was great in order to make sure our stair parts arrived when we returned home. The Stair parts were great quality and very competitively priced.
Thank you

by Ian on UK Stair Parts
Can't recommend enough

Have used your company many times before as always I get 1st class service and excellent products. Not once have I needed to worry about the products being wrong or damaged. Customer service is 2nd to none and products always turn up when they say they will. Can't recommend enough. With so many companies online, its nice to find a reliable and customer and product focused company.

by W. Ledson on UK Stair Parts
Fantastic service

Just wanted to say how impressed I was with your company I ordered oak newel posts, handrails and spindles. They where packaged really well and the quality and finish were to a really high standard. The customer is delighted with her new stairs, they look fantastic thank you for such a fantastic service. Will definitely use you on my next project.

by J. Vickers on UK Stair Parts

Hi to all at UK Stairparts ,

Just wanted to let you know how delighted my customer is with her new staircase , as a professional carpenter I must say that the finish and quality of your stair parts is outstanding , I have attached pictures of another successful staircase ,

Kind regards Joe

by S. Mathews on UK Stair Parts
Great quality product

Your stair parts arrived and were packaged perfectly, yet again a great quality product!

by A. Brennand on UK Stair Parts
All round a definite recommendation to others.

Delivery to Channel Islands was a breeze.


Quality of the timber and the finish was superb.

Packaging was excellent, so all the parts arrived in pristine condition...oh and the customer service is great too.

All round a definite recommendation to others

by Mick powis on UK Stair Parts
Well Done !


 I just want to say how pleased I am with the quality and service that you have provided.

 Well done.

by Leo Platt on UK Stair Parts
Looks Amazing.

Thank you guys, the order has arrived. I can't believe how well you’ve packaged the items. I have unpackaged the handrail and the newel post so far and they look amazing thanks.
Thank you again for producing quality products.

by JD on UK Stair Parts
Such great service.

I had such great service, I wanted to leave a review.
The advice and assistance I received was excellent, such a huge help. The customer service was outstanding, everyone went above and beyond - I will certainly use them again and wouldn't hesitate to recommend them to anyone.

by T. Platt on UK Stair Parts
Excellent product

Very good service... Very well packed and excellent product

Page 1 of 6: